How do CPLTAs support library technology?

The correct choice highlights the role of Certified Public Library Technicians (CPLTAs) in directly engaging with users to enhance their experience with library technology. By assisting users with technology-related queries, CPLTAs ensure that patrons can effectively utilize the resources available to them. This support may involve troubleshooting issues, providing guidance on using software or hardware, and helping patrons navigate the digital landscape of the library. Such assistance is crucial for fostering a user-friendly environment and promoting digital literacy.

The other options do not accurately reflect the supportive and proactive role of CPLTAs in the context of library technology. Implementing stringent use policies can create barriers rather than support access. Discouraging the use of technology goes against the purpose of modern libraries, which aim to embrace and promote technological tools. Ignoring maintenance issues would undermine the functionality and effectiveness of library technology, leading to a less supportive environment for users.